FAQs

How much is shipping?

If your order is over $30, we will ship FREE. Shipping is $8 for orders under $30.

How soon will I get my order?

All orders will take 3-5 business days to process and ship. Once your order has been shipped, we will send you a tracking number, which you can monitor obsessively by clicking the link in the email. Unfortunately, we do not process and ship orders on Sunday or public holidays. Even foxes need a rest sometimes.

This store is awesome. How long is the Mint Underground open?

From 10/28/2025 to 11/21/2025. We only made a limited number of each exclusive item, so act fast before it's all gone.

Where do you ship to?

We currently only ship within the United States. 

Can I return my order?

Unfortunately, all items are final sale and non-refundable.

I have a question about my order.

First step, check your inbox or spam folder for your order shipped email for the current status and your order number.

If you still have q's, then chat with our Care Team at mintmobile.com/chat or give us a call at (800) 683-7392 and we'll help you out.